We just purchased our first car through 405 motors and we will definitely be back! Working with Maryam was seamless and the process could not have been easier. The price of the vehicle was fair and the condition of the car was excellent per our trusted mechanic.
We bought a car this morning from 405 Motors and had a TERRIFIC experience. The car we purchased was in great condition and was accurately represented on their website. It was priced very competitively and we loved their no-dicker business model. We also really enjoyed not having salesmen on the lot - giving us plenty of space and time to look at the car privately without having a salesman looking over our shoulder. The purchasing process was the fastest we’ve ever experienced (about an hour) and the staff was friendly and helpful.
Car shopping is usually a waste of time and stressful. It was a completely different experience here. From the time I walked in the door, I was greeted professionally by Tessa. No pressure sales as their staff doesn't work on commission. I get to take my own time at looking and test driving the car I was interested in. They even let me look at other vehicle on the lot. Best part is that Musavir was willing to give me a fair trade-in price for my vehicle, which was $2K over what Carter Subaru was willing to give me a day ago. Will definitely come back here if I need another vehicle.
This is our second purchase from 405 motors. Our last purchase was in 2012 for a 2004 Toyota Sienna (we are still driving and it still runs fabulous!). We had wonderful experience both times. Friendly customer service and no haggling. We highly recommend this business! We are proud new owners of a Subaru.
Had a wonderful and super quick experience. Went through and checked out a vehicle the day before. Went in the next day, did the paperwork, and was in and out within an hour and a half. Very helpful and friendly staff.
From start to finish there was no pressure and I felt like a valued customer. Massey was my sales guide and he was a delight. Honest thoughtful and to the point! The easiest car purchase I have ever experienced. Thank you to everyone I met there! I will recommend 405 Motors to my friends and family.
I have nothing but positive things to say about 405 Motors. The people were remarkably friendly. They helped walk me through the financing aspect step by step. The car I found was everything I wanted and more. I had been shopping around for cars, but this place had a great inventory. Definitely check here first when shopping around
Just bought an '07 Honda Element. Literally best deal in the nation on Carfax. And I'm sure that's not an exception. 405 Motors always seems to have a great and diverse inventory of low-mileage vehicles in excellent condition. They are considerate, transparent, and thoroughly research their vehicles' history and the fair prices they attach to each one. Can't say enough about what a positive, enjoyable experience I had there. No haggle means no pressure and the conversations and process of buying through them was truly the least stressful way to buy a used vehicle I can imagine. Thank you 405 Motors!
This place is great. Just bought our second vehicle there. No stress, fair prices, family business. Nice and simple. Will be back when need our next one.
No haggling makes it so easy to buy a car from here! Walk the lot on your own and when you're ready to test drive a car no salesperson comes with you, so it's easy and convenient! Highly recommend anyone check this place out if you're looking to purchase a good used car.
We have bought two cars from 405 Motors, the first was 5 years ago. We loved the car and still have it today. Their service before and after the sale was great. The sales people never pressured us on any car. All of their cars were relatively low mileage for the year of the car. I would recommend this dealer to my friends.
This is by far thee best car dealership I have ever had the pleasure of giving my business to. After 2 weeks of test driving everyday and many dealerships later, 405 motors happened to have the car we finally wanted. What makes this dealership a great experience is that there is no pressure or pushing to buy a car. You simply go inside, they direct you to an enormous lot full of top rated vehicles and you check out as many cars as you want with no one following you around. Once you know what you want to test drive you simply go inside, they pull them around and you get to drive...alone. This is a big deal for me because I like to look at cars and test drive them without someone constantly in my ear selling me the car before I even know if it's something I like. If you like the car, you go inside and you sign the paperwork, that's it. The reason why it happens so smoothly is because there's a no haggle policy. They don't sit there debating over price trying to get you to pay more for a vehicle because they have already marked things down. Considerably and reasonably, making for a pleasant experience. You know the price so there's no "how much can you afford monthly". You simply choose how many months you want to pay the car over and you get your monthly rate. We were offered a lower APR then we were at a large franchise dealership! On top of that they extended the warranty we purchased by 9 months for free! This family owned business only deals with cars in immaculate condition with lower mileage. It is a hidden secret in Washington with people from all over the States purchasing vehicles. It is very busy on the weekends and well worth the wait if closing on a car. The entire experience is almost peaceful in comparison to regular car buying experiences. They are warm, welcoming and very professional without the usual car salesman jargon. I am so very happy with my purchase and will never buy anywhere again! I cannot thank Massey and everyone at 405 motors enough for the most amazing, friendly, unique and peaceful experience. You are honestly one of a kind!
I have bought and sold a lot of cars and this is by far the most real approach to car buying and selling that I have experienced. I sold my Mercedes C300 to 405 motors and purchased a Lexus IS 350. I knew what I wanted and they liked what I was selling. No bickering, negotiating or absurd traditional used car tactics. They won't try and take advantage of a woman which always gets points in my book. Everyone walked away satisfied. I would absolutely recommend 405 Motors. They specialize (as much as possible) in low mileage cars so I will definitely be back again. As for the negative reviews, I'm not surprised - look at the type of vehicles people purchased that have something bad to say. When buying used cars you have to have enough common sense not to buy vehicles that have notorious reputations for breaking down. Go talk to certified technicians about the make and model you're interested in before you even start looking. Best of luck.
After trust was established, I could test drive any car on the lot. They offered to finance or arrange financing or drive me to my bank with the paperwork. They undercut my credit union's rate by 0.50%, with only the $150 doc fee which everyone always charges. If I use their service center, they offered to do any future warranty repairs, absorbing any deductible costs, and free oil changes for the duration of my warranty. They had a loaner vehicle available for me to use while my vehicle was getting serviced. They are clearly a family operation, with good intentions. If you ask them nicely for the best possible outcome, they bend over backwards to do the right thing.
First, the experience I had buying my truck with I-405 Motors was excellent! I mentioned which truck I was interested in and they basically said go test drive it. No stressful haggling, no standard car dealership weird pressure. Today though, I need to explain just how awesome the service department is. I have had nothing but stellar interactions with everyone there. I went in this afternoon to pick up my truck from a normal oil change and Olly informed me that the mechanic had found a leak at the power steering pump. He explained that they would start the warranty process, and scheduled me for the replacement. Olly took the time to figure out what would work with my schedule and make sure they would have a free loaner car for me to use. He also wanted me to call immediately if I experienced any issues. Today I want to thank Olly for not only being an outstanding member of an incredible team, but an exemplary individual in his own right! Thank you!
I've had service done here in the past but today takes the cake, I dropped my truck off to have my muffler repaired and when I arrived to pick it up I was handed an invoice for $20.00 which Raff Khan says ‘dont worry about the payment, we always take care of our customers’ In what world do we live in where a mechanic or shop take care of a customers vehicle and says dont worry about the charge?!!! This place is awesome and proves not all shops are here to take advantage of their customers or focus on strictly making a buck!!!! Thank You Raff and all Your Crew!
A good honest used car dealer to deal with.
A good honest used car dealer to deal with. The salesman is the owner, who does all the paper work. It is nice dealing with a small dealer. We bought a used 2002 Toyota 4-Runner from them. They were very easy to work with
Battle Ground, WA
I HIGHLY recommend 405 Motors...
They sold us an excellent car, at a very fair price.
They are an HONEST dealership, and don't try any funny stuff that you might find at other places. They're very no pressure, experienced, and knowledgeable in their trade. We told them what we were looking for in a car, what we would use it for, and what our price range was. They looked around for a couple weeks, and found us a Honda Element, in great condition. It was well-maintained, no accidents, low miles; the whole deal, really.
They make purchasing a vehicle a very pleasant, almost enjoyable experience, and hassle-free.
Without any reservation, I HIGHLY recommend 405 Motors to anyone looking for a new or used car. :)
They were great.
They were great. They stayed open late for our appointment. The vehicle didn't have a manual and they sent one to us within a couple days. great customer service and very friendly.
Bought a 2006 Acura MDX. Enjoyed the buying experience with 405 motors. Basit was friendly,knowledgeable and courteous. I would recommend 405 Motors to my friends & relatives. A+ Rating....
Am I really in a car dealership? Hard to tell. Nobody's sucking me into their sales vortex. Nobody's trying to make their inventory sound like it's exactly what I needed when it's not. I'm not terrified to give them my contact information (or planning on making a phone number up). Their prices are awesome on great cars. I just.... don't know what to think.
The crazy thing - I haven't even bought a car from them yet (planning on it), but I'm already raving about them. I've been to enough dealerships and been scared off by enough shady craigslist postings ("well, yes it's been in an accident, but with minor headlight repair only. we buy from auction.") that it has been VERY refreshing to find these guys. They know about the cars. They know what good prices are. And I've felt more pressure from a gentle breeze than what I felt when I visited these guys.
Already recommending to coworkers who are looking and very excited to work with them to find my car.
San Jose, CA
Car under 10k
They promise they will service your car at dealer costs if you buy from them, they did not follow through on this the couple of times I called.
I bought a 2003 toyota corolla from them about 1 year ago and it was a fairly decent car. I was always a little suspicous they had done some alterations and several mechanics seemed a bit confused about pieces missing in the vehicle. But for the price, and the non-greasy attitude I guess if you are buying a car under 10k its alright.
...great experience at 405 Motors.
Had a great experience, at 405 motors. Very helpful and courteous personnel. No hassles. Thank you
Best buying experience ever!
Happened upon this place by accident- I was looking for a specific vehicle and they had one that seemed to be priced much lower than all of the other similar ones I've seen. I thought something must be wrong with it but checked it out anyway- it was flawless and priced less than the exact same vehicle at another dealership, the difference was the one at the other dealership had 30,000 more miles on it. I asked to test drive it, they said sure, gave me the keys and said have fun. No one "selling" me the car, no one sitting in the passenger seat telling me how great this one is, just me and the car. When I got back I asked why this is priced so much lower than other cars- apparently their business model is they price their vehicles $1250 over what they get them for and there's no negotiating. At all. What a concept! No haggling about the price of a used car? How come I had never heard of this place before?
I ended up getting the car, which left me with what to do with my old one. I didn't want to just get the trade-in value, so they told me about their consignment program. For $500 they will sell your car for you- clean it up, put the ads up on the web, and handle all the associated paperwork. You also get the tax credit on the trade-in value of your old car, which saved me about $1400. If the car doesn't sell in 30 days you can either get it back or they keep it and you just get the trade-in value. My truck sold less than 24 hours later. Unbelievable.
When I drove my new car off the lot I noticed a warning that a marker lamp was out that I didn't notice before. After contacting the dealership they told me where I could take the car and have this problem fixed and they would pick up the tab. Again, unbelievable.
I don't know about the one really negative review here, I guess everyone has bad days, but I've bought at least 7 cars in the past 10 years and this was the hands-down best experience I've ever had buying a car. I'll recommend 405 motors to everyone I know.
Now that's customer service!
I actually signed up for Yelp, just to write this review. This is the only car-buying experience I've had that was truly a pleasant experience. (5 used-car buying experiences between my husband and I.)
Sales was no-pressure, they pretty much show you the car you ask to see and leave you alone. Prices were also the best out there by a significant amount.
We came in with a pre-approved loan - the finance guy did a bit of extra research for about 40 minutes and ended up getting us a better rate on the spot from a different bank!
The icing on the cake - we bought a car with a cracked windshield which was damaged by the trucking delivery company (it was such a good deal we we bought it knowing we'd immediately add $300, and it was STILL the best deal out there). A week later, we got a call from the dealership saying they were following up on a claim from the trucking company which had delivered the car. They put us in touch with the carrier's insurance to have the windshield replaced!! We didn't ask for this, and it was extra work for them, AFTER we had already purchased the car. Now that's customer service!
...405 Motors team is very knowledgeable about the market.
I purchased a 2006 Acura MDX from 405 Motors in October 2009, and have been very pleased. The 405 Motors team is very knowledgeable about the market. Their prices are very competitive If you're buying a used vehicle - especially Honda's, Acura's, Toyota's nobody beats their price. Four of my personal friends have purchased from 405 motors and all have been pleased. Of course my friends were smart as they made up their minds within 24 hours after 405 Motors had found a vehicle for them. I looked for over 6 months and 405 motors was always better positioned than anybody else in the market. Their business model allows them to really bring value to their customers. I could have saved my self a lot of hassle if I just purchased the first few vehicles they offered me.
This place is a refreshing change...
This place is a refreshing change, nothing like the typical car dealer. We got to look at all theirs vans and when WE were ready got to test drive on our own. They answered all our questions with honesty and a geniune sincerty. We love our Van and will tell everyone about our positive experience.
These people are honest...
Came here in search of a car and left with a car. I would typically get a car from the owner but I decided to look at used car dealers.
This place as great cars with low mileage at KBB price. The best part is the price is marked as is, no negotiating.
As for the people who are complaining that they bought a car and found out it didnt work - dont you know to have your mechanic check your car before you buy? These people are honest, they service the cars as much as they are legally obligated to, thats why they have such great prices. If you want every car serviced then go to the deal, pay thousands more and have 20-50k more miles on the car.
Bottom line, pay the mechanic $100 to put his stamp of approval on ANY car you EVER buy PERIOD. If you dont, then it's your own fault for any problems that occur.
...this was the easiest process we've experienced thus far.
We had a good experience with 405 Motors. We recently purchased an 09 Honda Odyssey. We initially found them through http://cars.com where we were searching for used mini-vans. We noticed that their prices were better than the other dealers so stopped in. You will not find high-pressure sales people here. That is not how they operate. They don't offer up how they do operate, so you need to ask questions to find out. They don't have a lot of inventory sitting on their lot. They go out and find the car that you want. The reason they can offer low prices is exactly because they don't have cars sitting around on the lot. The philosophy is opposite from the typical dealership where you go choose from the many cars that are available. We knew which year, make and model we were looking for already, so their approach suited us well. We made a $500 deposit, completed a form detailing the car we were looking for and they searched auction sites to find us what we wanted. The day we came to see the car, we made the decision to purchase it, were able to complete loan paperwork on site (we were planning to use our credit union and it turns out they were able to process the paperwork for our credit union on site at the same rates our CU was offering-very convenient!) and drove off with our car that afternoon. All of this happened in the span of a few hours. The car came with the CarFax report, it had been to their mechanic and was nearly perfectly detailed. We noticed a small section of the car that looked like the paint was bubbly. We brought the car back a few days later and they had it buffed out for us. One thing to note is that the car is still under the manufacturer's warranty, so we have the peace of mind to know that any major items are going to be covered at a dealership should something go awry. The reason I didn't give them 5 stars is because they aren't proactive about communication. I called often to check in to see what the status was. My experience would have been better if I would have gotten regular updates. We've purchased several cars in the past and this was the easiest process we've experienced thus far.